Clear recording

This Privacy Policy describes how Clear recording (hereinafter referred to as "we") collects, uses, stores, processes and protects your personal information when you use our application services. We attach great importance to the protection of user privacy, and will take strictly corresponding security protection measures for all your personal information in accordance with the provisions of applicable laws and regulations. We hereby solemnly remind you that before you start using any function of Clear recording application, please read this Privacy Policy carefully and make sure you fully understand all the content of this agreement. If you do not agree with any content of this Privacy Policy, please stop using our application services immediately. When you choose to download, install and use our application, it means that you have fully understood and agreed to all the terms stipulated in this Privacy Policy.

1. Information We Collect

In order to provide you with complete recording, transcription and related audio processing functions, we will only collect necessary information that is directly related to the normal operation of the service, and we will never collect any information unrelated to the service without your explicit permission. The types of information we may collect include the following categories:

• Audio recording content: When you actively start a recording task, the audio data you record will be stored locally on your device by default. If you enable the cloud synchronization function, the audio data will be encrypted and uploaded to our dedicated cloud server for backup, so that you can access your recording files across different devices.
• Transcribed text content: The text content generated after speech recognition of your audio files will be stored locally on your device by default, and if you enable the cloud synchronization function, it will also be encrypted and uploaded to the server together with the corresponding audio files.
• Device basic information: We will collect basic information related to the device you use to run the application, including device model, operating system version, unique device identifier, application version number, network connection status, etc. This type of information is mainly used to help us optimize the compatibility of the application, locate and solve abnormal problems that occur during the operation of the application, and improve the overall stability of the product.
• Usage behavior data: We will anonymously collect statistical data of your use of various functions of the application, including the frequency of using different recording modes, the number of transcription tasks, the usage times of various tools in the audio toolbox, operation path data, etc. This type of data will not be associated with your personal identity, and is only used for us to count the usage of product functions, so as to optimize product design and improve user experience.
• Subscription related information: When you purchase our premium subscription service, we will obtain the necessary order information generated by the iTunes platform, including subscription type, purchase time, expiration time, order status, etc. We will not obtain or store your bank card number, payment password or any other sensitive payment information, all payment processes are completed through the official Apple iTunes platform.
• Feedback information: When you take the initiative to send us feedback, suggestions or problem reports, we will collect the content you submit, your contact email and other information you voluntarily provide, so that our support team can reply to you and solve the problem you encountered in time.

2. How We Use Your Information

All the information we collect will only be used for the following explicitly stated purposes, and we will never use your personal information for any purpose other than the following scope without your additional explicit consent:

• To provide you with the complete recording function, including supporting different recording modes, parameter adjustment, marker adding and other core operations, to ensure that you can complete the recording task smoothly.
• To provide you with real-time speech transcription and offline audio/video transcription services, to ensure that the audio content you record or import can be accurately converted into text content that you can view and edit.
• To provide you with complete audio processing functions in the audio toolbox, including format conversion, noise reduction, audio merging, audio trimming, volume adjustment and other operations, to meet all your audio editing needs.
• To help you manage all your recording files, transcripts and marker content, to ensure that your personal file library can be accessed normally, and the content will not be lost due to accidental operation.
• To verify the validity of your premium subscription, unlock the corresponding premium function permissions, and record the normal validity period of your subscription service.
• To carry out necessary product optimization and fault diagnosis, analyze the abnormal problems encountered by users in the process of using the application, quickly locate the cause of the fault, and release the repaired version in time to improve the stability and usability of the application.
• To reply to the feedback and problem reports you submit, provide you with corresponding technical support services, and help you solve all kinds of problems encountered in the process of using the application.
• To comply with the mandatory requirements of applicable laws, regulations or regulatory authorities, and respond to legal procedures such as court summons, administrative notices, etc.

3. Information Storage and Protection

We attach great importance to the security of your personal information, and have taken industry-leading technical means and management measures to fully protect your information security:

• By default, all your recording files, transcribed text content and custom marker data are stored locally in the sandbox directory of your iPhone device, and other applications on your device cannot access this part of data without your explicit authorization.
• If you voluntarily enable the cloud synchronization function, all data uploaded to the cloud server will be encrypted by AES-256 military-grade encryption algorithm before transmission and storage. Even in the extremely unlikely event of a data leakage accident, the encrypted data cannot be decrypted and read by any unauthorized third party.
• Our cloud server is deployed in a formal data center that has passed ISO27001 information security management system certification, with complete physical access control, network attack protection, 24-hour security monitoring and other protection mechanisms, which can effectively prevent unauthorized access, use or leakage of data.
• All our internal personnel who may come into contact with user data have signed a strict non-disclosure agreement, and have different levels of data access permission control. No employee can view user private data without special authorization and necessary work requirements.
• We will take all reasonable and feasible measures to ensure that your personal information is no longer stored in a identifiable form after the achievement of the service purpose, and we will delete or anonymize the relevant data according to the applicable legal requirements within the specified retention period.

4. Information Sharing and Disclosure

We will never sell, rent or trade your personal information to any third party for commercial profit. We will only share or disclose your information in the following situations:

• After obtaining your explicit separate consent, we will share your information with the third party you specify, and you will be fully responsible for the security of the information after the sharing.
• The third-party service providers we cooperate with: In order to provide you with normal speech recognition transcription services, we will send the audio data you actively initiate transcription to the professional speech recognition service provider we cooperate with for processing. The service providers we select all have strict data security protection capabilities, and they will strictly abide by the data protection agreements signed with us, and will not use the audio data they obtain for any other purposes unrelated to the transcription service. In addition, we will not share any of your personal information with other third-party advertisers, data analysis service providers or any other irrelevant third parties.
• When we are required by applicable laws, regulations, legal procedures or mandatory administrative requirements, we may disclose your personal information to the relevant judicial organs or regulatory authorities in accordance with the law.
• In order to protect our legitimate rights and interests: When it is necessary to enforce our user agreement, privacy policy or other application usage specifications, or to protect the personal safety, property safety and legitimate rights and interests of our other users or the public, we may disclose your personal information within the necessary scope.
• In the event of a merger, acquisition or asset transfer of our business, if the business transfer involves your personal information, we will require the new entity that holds your personal information to continue to be bound by this Privacy Policy. If the new entity needs to change the original privacy protection terms, we will require the new entity to re-obtain your explicit consent.

5. Your Rights

According to applicable laws and regulations, you enjoy the following complete rights to your personal information:

• Access right: You can view all your personal data stored in the application at any time, including all recording files, transcribed text, custom markers, subscription information, etc.
• Correction right: If you find that your personal information stored in the application is inaccurate or incomplete, you can edit and modify the relevant content directly in the application at any time.
• Deletion right: You can delete any single recording file, transcript or marker at any time, or you can choose to clear all your personal data in the application with one click. After you delete the local data, if you enable the cloud synchronization function, the corresponding data on the cloud server will also be completely deleted synchronously.
• Withdraw consent right: You can choose to turn off the permission authorization you previously granted to the application at any time in the system settings of your iPhone, including microphone permission, photo library access permission, local file access permission, etc. After you turn off the corresponding permission, some functions of the application that depend on the permission will not work properly, but this will not affect the normal use of other basic functions that do not depend on the permission.
• Account cancellation right: If you want to completely stop using our services, you can contact our support team to apply for the cancellation of your related account. After the account is cancelled, all your personal data stored locally and in the cloud will be completely deleted, and we will no longer retain any of your personal identifiable information in accordance with legal requirements.
• Export right: You can export all your recording files and transcribed text content from the application to your local device or other storage locations through the share function provided by the application at any time.

6. Protection of Minors

Our application services are not specifically targeted at minors under the age of 18. We do not actively collect any personal information from minors under the age of 18. If you are a minor under the age of 18, please use our application services under the guidance and consent of your guardian. If we accidentally collect the personal information of a minor without the consent of the guardian, we will take the initiative to delete the relevant information completely as soon as possible once we find the situation. If you find that we have collected the personal information of a minor by mistake, please contact us immediately, and we will process it within 7 working days after receiving the notification.

7. Updates to This Privacy Policy

We may appropriately adjust and update the content of this Privacy Policy according to the changes of our service functions, the adjustment of actual business needs and the latest requirements of relevant laws and regulations. When we update this Privacy Policy, we will display the updated version in the application in an obvious way, and remind you to read the new Privacy Policy through pop-up prompts or other appropriate methods. The updated Privacy Policy will take effect from the date of publication. If you continue to use our application services after the new Privacy Policy is published, it means that you have agreed to the adjusted content of the new Privacy Policy.

8. Contact Us

If you have any questions, opinions or suggestions about this Privacy Policy, or need to exercise your relevant rights to personal information, please contact our support team through the following email address: qingluyin4991@163.com. We will reply to your legitimate request within no more than 15 working days after receiving your email.